I have an issue with the AlarmStatusTable. When I place a table in vision I can see the gateway alarms, but nothing is shown when i place the table in perspective. Does anyone know how I can solve it?
Alarms in general, or actual "Gateway" alarms?
Perhaps side-by-side screenshots of what you see and what you expect would be of some help here?
alarms in general.
I am migrating from vision to perspective.
In vision when i place an AlarmStatusTable by default shows all the alarms.
But in perspective AlarmStatusTable doesn´t show any alarm
I've seen this behavior before on multiple sites of ours ranging from 8.1.10 to 8.1.36, where the AlarmStatusTable fails to show active alarms. Sometimes it will show "There are no active alarms" indefinitely, and sometimes it will show active alarms after a few minutes of showing no active alarms. This behavior seems to exist on every gateway where we've tried to use the AlarmStatusTable component.
I'm not sure if this is the same issue the OP is describing, but feels like it might be. Additionally, I suggest IA enhance the AlarmStatusTable component to imply data is loading, rather than print "There are no active alarms," in cases where the gateway has active alarms.
A couple of things could be happening here:
- A large number of alarms might cause the websocket to exceed its "bandwidth", resulting in no data reaching the session. Investigate your Gateway logs and browser console for warning along the lines of "websocket connection closed" or "Text message too large".
- You seem to have several filters applied. Is there any chance those filters would exclude all of your alarms?
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Reviewing what you mention, I found this error "Alarm Status Table failed to query alarm". I just searched for this error message in the forum and found that the solution may be by updating the ignition version, I currently have version 8.1.13
Thank you for your comments