Does anyone ever get these errors in the logs and updates don't push to perspective sessions?
| IgnitionProjectManager |
13Mar2024 14:06:55 |
###Fatal-An error occurred while reading project resources from disk. Disk-to-memory synchronization will not occur! |
| ProjectFileTree |
13Mar2024 14:06:55 |
Error reading data for file data.bin for resource at com.inductiveautomation.reporting/reports/Management/OfficeSubscriptions/Twilio |
| ProjectFileTree |
13Mar2024 14:06:55 |
No digest for file data.bin |
| Sync |
13Mar2024 14:06:55 |
Unable to send updates to client. |
| ProjectFileTree |
13Mar2024 14:06:55 |
Error creating digest for resourceManifest=/data/ignition/data/projects/ShaleStoneWaterTechnology/com.inductiveautomation.reporting/reports/Management/OfficeSubscriptions/Twilio/resource.json, file=data.bin |
This error happens when I delete a report or move it. This has happened multiple times and the last thing I remember talking to support about was to create the report in the path it wants but disable, doesn't seem like a good fix but it works.
Curious if anyone has a better workaround.
Also, another annoying log and one that makes the logs useless is the one below.
Sync 13Mar2024 14:06:55 Unable to send updates to client.
I get this about 10 times per second, so all my logs are about 90% full of these errors. Makes the log files useless.
Has anyone ever been able to make this log message not log?
Considering I've never heard of anyone experiencing this issue before, I'd chalk this up as "legitimate issue" and start looking for solutions rather than workarounds.
Have you run a disk health check wherever your gateway filesystem is? Are you doing anything "unusual" like rerouting your projects directory, or storing projects in a network drive or anything like that?
I am using Git. So from my local machine, I push to GitHub and then make a pull request, once that is merged into the production branch, the GitHub actions run a git pull on the production server to merge in all the changes in the projects directory.
No issues when deleting/adding views or anything else, just reports.
I just ran into this issue just now too, I think it must have been after Windows was rebooted...
I ran a chkdsk /scan and it found no issues.
All of my projects are missing from the gateway web portal, but their files are intact in file explorer. I've tried restoring a backup from yesterday and still same issue which is bizarre..
INFO | jvm 4 | 2024/07/09 15:37:38 | E [g.IgnitionProjectManager ] [05:37:38]: ###Fatal-An error occurred while reading project resources from disk. Disk-to-memory synchronization will not occur!
INFO | jvm 4 | 2024/07/09 15:37:38 | java.nio.file.NoSuchFileException: C:\Program Files\Inductive Automation\Ignition\data\projects\SPL_Main\com.inductiveautomation.perspective\views\Exchange\Keypad\Numeric Popup\thumbnail.png
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/sun.nio.fs.WindowsException.translateToIOException(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/sun.nio.fs.WindowsException.rethrowAsIOException(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/sun.nio.fs.WindowsException.rethrowAsIOException(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/sun.nio.fs.WindowsFileSystemProvider.newByteChannel(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/java.nio.file.Files.newByteChannel(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/java.nio.file.Files.newByteChannel(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/java.nio.file.Files.readAllBytes(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at com.inductiveautomation.ignition.gateway.project.ProjectFileTree.toResource(ProjectFileTree.java:229)
INFO | jvm 4 | 2024/07/09 15:37:38 | at com.inductiveautomation.ignition.gateway.project.ProjectFileTree.collectResources(ProjectFileTree.java:193)
INFO | jvm 4 | 2024/07/09 15:37:38 | at com.inductiveautomation.ignition.gateway.project.ProjectFileTree.collectResources(ProjectFileTree.java:185)
INFO | jvm 4 | 2024/07/09 15:37:38 | at com.inductiveautomation.ignition.gateway.project.ProjectFileTree.collectResources(ProjectFileTree.java:185)
INFO | jvm 4 | 2024/07/09 15:37:38 | at com.inductiveautomation.ignition.gateway.project.ProjectFileTree.collectResources(ProjectFileTree.java:185)
INFO | jvm 4 | 2024/07/09 15:37:38 | at com.inductiveautomation.ignition.gateway.project.ProjectFileTree.collectResources(ProjectFileTree.java:185)
INFO | jvm 4 | 2024/07/09 15:37:38 | at com.inductiveautomation.ignition.gateway.project.ProjectFileTree.getProjectResources(ProjectFileTree.java:139)
INFO | jvm 4 | 2024/07/09 15:37:38 | at com.inductiveautomation.ignition.gateway.project.BaseProjectManager.updateProjectFileTree(BaseProjectManager.java:849)
INFO | jvm 4 | 2024/07/09 15:37:38 | at com.inductiveautomation.ignition.gateway.project.ProjectFileWatcher.lambda$scanProjectsDir$1(ProjectFileWatcher.java:121)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/java.util.concurrent.CopyOnWriteArrayList.forEach(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at com.inductiveautomation.ignition.gateway.project.ProjectFileWatcher.scanProjectsDir(ProjectFileWatcher.java:119)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/java.lang.Thread.run(Unknown Source)
I can create projects in the web portal, I can't create them with the same names as ones that have folders, however when I restart the gateway, the projects in the web portal are just gone. It seems like they're not being loaded.
Unfortunately we're at the mercy of the JDK and what it provides us as an error/description.
Well that's interesting... trying to uininstall Ignition and reinstall.
After reinstalling and restoring the same gwbk, the issue remained. I restored the backup from another site and it had no issues (that I have noticed yet), so I'm thinking it's an issue with the gwbk itself...
The uninstaller isn't included in gateway backups, this looks more like an IT/permissions problem to me...
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Haha, yes I know, but it indicates to me that files got corrupted or something and affected not just the project files but also the installation files too.
It seems to be ok now 
Hopefully other files outside of Ignition weren't also affected...