Hey everybody, I’m using 8.1.5 perspective, and on two seperate projects I keep having alarms that will trigger a “clear” pipeline even though an alarm never engages. It shows it was “auto-acked” in the alarm history. End user just gets a bunch of “alarm clear” notifications and no alarms and they didn’t care for being woke up at 3 AM for this stuff.
The signal will jump outside of the alarm setpoints but will return to normal before the active delay expires, so it never fully engages as an alarm. However I still get a clear notification.
Support has no solution at this time. I’ve had to disable clear notifications for these two projects (not ideal).
Notify Initial Events is set to false.
My thought was to filter out auto-acked alarms from the clear filter, but I don’t know if that’s possible.
I can’t imagine I’m the only one dealing with this but thought I would throw it out to see what you all think.