Bad_Stale LATCHED VALUE error transaction group

Alfredo_Egmo · February 29, 2024, 10:04pm

I have this error in a Transaction group ,
the tags are working properly and have values.

checking the gateway it say:

I did a reboot of the server and that fixed the issue, but is this the right way to solve this error?

thanks

pturmel · February 29, 2024, 11:06pm

You should be able to restart just the SQL Bridge module. But if it comes back, consider reporting it to support.

Alfredo_Egmo · March 1, 2024, 2:15pm

This happened again, this is happening when I Disable the some transactions and then I enable the transactions again. How can I restart just the SQL bridge module?

pturmel · March 1, 2024, 2:17pm

Gateway web interface => Config => System => Modules, then "More..."

Alfredo_Egmo · March 1, 2024, 2:20pm

thanks

Alfredo_Egmo · March 1, 2024, 2:26pm

This didn't solve the issue, I contacted support. thanks

Vitor_Godoy_Demarchi · July 17, 2025, 5:49pm

I have the same problem. What your solution for this issue? Restart the module didn't work for me