I have a problem getting tags from another remote server, I’m connected but this problem appears after a while with the application running, as you can see in the image, I’m connected to a remote server, but in the tag status I can’t access it and my application appears the tag with bad stale status. I’m using ignition version 7.9 on the remote server and on the client I’m using ignition v8.1.
Obs.: this tag among several other tags enter the status of bad stale after a while with the application running. I’ve already checked ports, name tags in case sensitive.
Obs2.: The client is hosted in the cloud (microsoft azure) and the remote server is on a machine on a different network.