[Bug-11986] Unable to Launch Gateway Launch Utility from Win10 Start Menu

Clicking “Launch Gateway Utility” on Windows 10 via the start menu pops up the user account control confirmation window, and then nothing happens after confirmation. The only way I could actually bring up the gateway utility UI was via the “launch-gcu.bat” in “C:\Program Files\Inductive Automation\Ignition”.

The GCU (the UI version, anyway) is probably going to be removed. Going forward, I would suggest using the appropriate batch/shell files in your root install directory to start/stop the gateway, or to install/uninstall the service (Windows only). If you need GCU functionality like the ability to take thread dumps, use the command-line utility (gwcmd) instead.

run terminal as admin.

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cd\

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to get to the root folder. go to the folder

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cd program files/Inductive Automation/ignition

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stop-ignition.bat
that will stop the gateway
start-ignition.bat
will start it

Needed to stop it as my battery was dying on my laptop and the gateway utility doesn't work

Psst! Use the "Preformatted Text" button for code and log content, not the block quote button. Edit your comment to fix it.