We have a front-end server and an IO server setup.
We have set alarms on tags on the IO server and show them on the FE server on the Alarm status table.
On these alarms the “Alarm details” popup is empty.
Also if we set the alarm to “ack notes required” ON and try to ack the alarms, the alarm is acked and no input is required.
If we set up a tag on the FE server and set alarms on that everything works as it should (details show up and ack notes are required)
FE version: 8 b2019091302
IO version: 8 b2019082602
The remote tag provider is set:
“Alarms Enabled”: True
“Alarm Mode”: Queried