We have been trying to implement a user feedback popup that lets the user know when something goes wrong or right (Successful update, Failed to Create, etc) that then fades away after a few seconds. We implemented this using a pop-up with a timer script on startup that closes it after 5 seconds, this works. However, we use pop-ups frequently and found that if this user feedback pop-up is opened, then another modal pop-up is opened, then the user feedback pop-up closes followed by closing the modal pop-up, it greys out the entire screen (see below). If you don't have overlay dismiss turned on it freezes up the entire screen and requires a screen refresh to continue.
A teammate and I tested this and found that this bug occurs in 8.1.27 and 8.1.28, but not in 8.1.24.
Has anyone else run into this issue and have a solution?
Are you closing the popup with
Sounds like a bug if it used to work
I close it using system.perspective.closePopup(popupId), popupId being the popup's ID field.
Figured it might be a bug, but didn't want to assume.
If you're closing the popup that the script is run in, you can just pass in
'' to close it
This is a known bug with modal popups. I updated the title to reflect the internal ticket number.
We tried this and it didn't work if we opened up another pop-up while that script was running.
This doesn't target the popup it's run from but the latest opened popup, I think.
I'd rather always use an id to make sure I'm targeting the right thing.
According to the docs, when given an empty string, the most recently focused popup will be closed. However, there is a bug currently that causes the most recently opened popup to be closed instead.
Passing the popup ID is the best way around this bug at the moment.
uuids everywhere !
""" Generate a random id to be used for popups or other things that need to be uniquely identified. """