Bug Report: Imported UDT's with a folder structure do not show up when trying to make new tag instances

General Discussion
1

I imported a folder of UDTs into a project, and I could not create a new tag instance with them:

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image971×1138 92.1 KB

When I renamed the folder they showed up:

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However, when I tried to change the folder back to the original name, it did not show up and the new name persisted. I was also unable to see any of the actual data types to use them:

Apparently I can only include 3 images, so you just have to trust me on this one

I'm curious if anyone else is experiencing this, and if they have found a way to use the original name.

2

Have you tried hitting the little refresh button next to the provider selection?

3

I did, no luck. I also tried restarting the designer and re-importing the UDT's

4

Probably worth opening a ticket with IA. Might be corruption in your internal database, but might also be a bug worth reporting.

5

I haven't dealt with this community much. I genuinely thought this was the place to report bugs. Is there somewhere else to look for that?

6

Open a ticket with support here and they'll work with you on it:
https://support.inductiveautomation.com

More direct link:
https://support.inductiveautomation.com/hc/en-us/requests/new

1 Like