[BUG] SMS Pipelines use old Twilio number when Twilio number changes

v8.1.14

We have Twilio sending out SMS alarms via an alarm notification pipeline.

We recently changed the number associated with the Twilio account, and the new number appeared in the alarm pipeline notification block:

However from the Ignition Twilio module logs, I can see that the old number is still trying to be used which no longer works:

I resolved the issue by deleting the notification block in the pipeline and re-adding it.

What I suspect is happening is that the configuration of the From Number in the notification block is only sent to the configuration when the index of the dropdown is changed, and because I only have a single number in the dropdown, it doesn't see it as having changed, so the configuration is not flagged as needing to be modified. However, the dropdown item still shows the correct new number despite not being the number that's actually being used...

1 Like

I second this.
Ignition v8.1.37, we had the same issue.
What I did was open the pipeline, then close it and save, and it usually works again.
This is definitely a bug in my opinion.

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I tried that as well, open and save, but this didn't work for me. I had to replace the notification blocks :confused: