So I am putting in a new system and I have a lot of controls meaning start stops buttons on conveyors and gates etc. on the computer and the designer I made it all in works fine toggling on and off bits but when I go to the customers computer and try it they don’t work. Any ideas would be so helpful.
Thank you in advance.
Hi, Bryan and welcome to the forum. We need more details.
- Perspective or Vision? Add the relevant tag to your post.
- What version? Add the details to your question. (Hit the 🖉 edit link.)
- Have you done a full install at the customer's site or are you running the gateway on your laptop or what?
- Is the control system based on a PLC? If so, what brand and model?
- Have you got the device connection running without fault on the gateway? Check the status page.
- When you are at the customer's site are you able to toggle bits on and off using Designer's Tag Browser? (This would prove the connection is good, the gateway is running and that the driver is setup correctly.)
... when I go to the customers computer and try it they don’t work.
- This is rather vague. What does happen? Are there error messages? Are there error messages on the gateway Status | Logs page?
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