Camera Issue in Client

I have added a camera to a window and it is showing in the designer but not connecting when running in the client. This is a Hikvision camera and using the following URL’s. The camera is password protected and have the proper credentials for user name and password. RTSP is turned off on the camera as well.

http://IPAddress/Streaming/channels/1/preview
also tried
http://IPAddress/Streaming/channels/1/httppreview

Is the Client on the same network as the Camera and Gateway?

If they are on different subnets you will have to use the gateway as a proxy for the camera.

Turn on the proxy in the Ignition Config file or check if already there…

Under Java Additional parameters add…

wrapper.java.additional.10=-Dvision.urlproxy.enabled=true

In the designer have the URL point to the proxy first…

http://[gateway IP]:8088/main/system/urlproxy?url=[camera url]

hope this helps

cheers

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