Our customer has recently implemented redundancy for their Ignition gateway and is currently soak testing running the backup to monitor if there are any issues (firewalls, hardcoded hostnames, etc)
I am trying to connect with the designer but am unable to connect to either primary or backup gateways.
current situation:
- primary gateway
- hostname: ign-app01
- status: cold
- backup gateway
- hostname: ign-app02
- status: active
I know I can’t connect designer to the backup server by design but it appears that because I haven’t connected to the primary with my designer since before the implementation of redundancy, it has an old configuration cached that thinks it is independent and refuses to connect (presumable as it is not the active gateway)
Has anyone found a way to connect/refresh the gateway config in designer to an inactive primary?
I assume failing over to the primary will allow me to reconnect but hoping to avoid as I will not be given a window by the customer for a few days.