Cannot log in after enabling SSL

After enabling SSL in the gateway settings, I can no longer log in to Ignition.
Please let me know how to fix this.

Attached below is a copy of the launch error txt file.

Starting Bootstrap Loader v2.0
Connect Step [attempt 1] connecting to: http://172.20.2.27:8088/main...
Connect successful.
Successfully downloaded launch manifest:
<?xml version="1.0" encoding="UTF-8"?>
<launch scope="C">
	<module name="" build="2014071516">
		<jar name="java-cup-10k.jar" crc="4DF9D345" length="32726"/>
		<jar name="barcode4j-2.1.jar" crc="9CF757C2" length="86253"/>
		<jar name="slf4j-api-1.7.5.jar" crc="DCA2B98D" length="9461"/>
		<jar name="forms-1.0.7.jar" crc="C64A223C" length="26202"/>
		<jar name="jide-plaf-3.5.13.jar" crc="5D5A0A87" length="34429"/>
		<jar name="miglayout-core-4.2.jar" crc="2E9B86B0" length="29118"/>
		<jar name="client-api.jar" crc="AC42AD5F" length="872507"/>
		<jar name="jul-to-slf4j-1.7.5.jar" crc="D64FEFD9" length="2716"/>
		<jar name="common.jar" crc="60B11585" length="491764"/>
		<jar name="commons-lang3-3.1.jar" crc="25BFD5A7" length="111396"/>
		<jar name="jython-2.5.3-guava-upgrade.jar" crc="E4507CFB" length="1939577"/>
		<jar name="avalon-framework-impl-4.2.0.jar" crc="8130A22E" length="20443"/>
		<jar name="jide-common-3.5.13.jar" crc="C2A5E7CE" length="369177"/>
		<jar name="slf4j-log4j12-1.7.5.jar" crc="2CEB8EF" length="3566"/>
		<jar name="bcprov-jdk16-unsigned-1.46-unsigned.jar" crc="DAA88A30" length="420000"/>
		<jar name="guava-13.0.1.jar" crc="1DE9F61A" length="377839"/>
		<jar name="alloy-1.4.4.ia1.jar" crc="C1660704" length="107416"/>
		<jar name="jide-components-3.5.13.jar" crc="1A08DC6A" length="94517"/>
		<jar name="log4j-1.2.17.jar" crc="DACDB3CA" length="131949"/>
		<jar name="core-1.7.jar" crc="D240D625" length="117926"/>
		<jar name="cron4j-2.2.3.jar" crc="4A3C3E4A" length="10303"/>
		<jar name="commons-logging-1.0.jar" crc="C842B399" length="10573"/>
		<jar name="commons-lang-1.0.jar" crc="DC21E20E" length="21246"/>
		<jar name="jfreechart-min-1.0.0.jar" crc="83593C85" length="420130"/>
		<jar name="commons-io-2.1.jar" crc="501ED656" length="51676"/>
		<jar name="miglayout-swing-4.2.jar" crc="16EFDB66" length="6607"/>
		<jar name="jide-grids-3.5.13.jar" crc="CFF19CD6" length="442788"/>
		<jar name="commons-cli-1.0.jar" crc="E4AF807C" length="10897"/>
		<jar name="metrics-core-3.0.1.jar" crc="3FEB0AF4" length="21998"/>
		<jar name="launchclient.jar" crc="C77AA915" length="527559"/>
		<jar name="joda-time-2.0.jar" crc="54D83C5A" length="159240"/>
	</module>
	<module name="rept" build="2014071516">
		<jar name="rpt-client.jar" crc="FFAF092B" length="1296030"/>
	</module>
	<module name="xopc" build="2014071516">
		<jar name="xopc-client.jar" crc="3AA4B8B8" length="3348"/>
		<jar name="xopc-common.jar" crc="DE83DD2D" length="1278"/>
	</module>
	<module name="com.inductiveautomation.alarm-notification" build="2014071517">
		<jar name="alarm-notification-common.jar" crc="DFCC71F2" length="6173"/>
		<jar name="alarm-notification-client.jar" crc="6FF11D5E" length="13581"/>
	</module>
	<module name="fpmi" build="2014071516">
		<jar name="vis-common.jar" crc="B599253E" length="3812"/>
		<jar name="vis-client.jar" crc="8F4A63B5" length="752856"/>
	</module>
	<module name="mobile" build="2014071517">
		<jar name="mobile-common.jar" crc="5236C182" length="3999"/>
	</module>
	<module name="com.inductiveautomation.sfc" build="2014071518">
		<jar name="sfc-common.jar" crc="325B854E" length="25899"/>
		<jar name="sfc-client.jar" crc="E217B537" length="34218"/>
	</module>
	<module name="opccom" build="2014071517">
		<jar name="opccom-common.jar" crc="61FAE460" length="3530"/>
		<jar name="opccom-client.jar" crc="2B150922" length="2368"/>
	</module>
	<thirdPartyModules md5="6633e9fa34fd1a1c9d736edba08fb939"/>
</launch>
Claiming id in C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main...
... already claimed 3
Calculated necessary downloads:
<?xml version="1.0" encoding="UTF-8"?>
<launch scope="C">
	<module name="" build="2014071516">
	</module>
	<module name="rept" build="2014071516">
	</module>
	<module name="xopc" build="2014071516">
	</module>
	<module name="com.inductiveautomation.alarm-notification" build="2014071517">
	</module>
	<module name="fpmi" build="2014071516">
	</module>
	<module name="mobile" build="2014071517">
	</module>
	<module name="com.inductiveautomation.sfc" build="2014071518">
	</module>
	<module name="opccom" build="2014071517">
	</module>
	<thirdPartyModules md5="6633e9fa34fd1a1c9d736edba08fb939"/>
</launch>
Successfully read project CPrivian_trial.proj from cache. Edit Count = 2, UUID = ca145a30-a03e-8bfd-5215-a2294a787ad6
Cache file CPrivian_trial.proj loaded sucessfully from cache, downloading diff...
Downloading "http://172.20.2.27:8088/main/system/project/C/P/2/ca145a30-a03e-8bfd-5215-a2294a787ad6/rivian_trial"...
Connect successful.
Starting download of 322 bytes
Download successful
Successfully read project CP_global_.proj from cache. Edit Count = 0, UUID = e9a160ff-fbcf-2f77-22f5-c5b1f657f8e7
Cache file CP_global_.proj loaded sucessfully from cache, downloading diff...
Downloading "http://172.20.2.27:8088/main/system/project/C/P/0/e9a160ff-fbcf-2f77-22f5-c5b1f657f8e7/[global]"...
Connect successful.
Starting download of 311 bytes
Download successful
Downloading "http://172.20.2.27:8088/main/system/translations/"...
Connect successful.
Starting download of 430 bytes
Download successful
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\alarm-notification-client8929252593771055250.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\alarm-notification-common1383197576038027143.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\alloy-1.4.4.ia15707304928446580284.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\avalon-framework-impl-4.2.04266997344426623617.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\barcode4j-2.14212448776001413571.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\bcprov-jdk16-unsigned-1.46-unsigned8490217030186227889.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\client-api7059395971049864145.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\common3559345073812313937.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\commons-cli-1.0934178350740722851.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\commons-io-2.17052266498394439490.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\commons-lang-1.08228808606134271322.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\commons-lang3-3.11554936169551461803.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\commons-logging-1.02526198848504296389.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\core-1.75350038479365720402.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\cron4j-2.2.32242831048805924620.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\forms-1.0.7315592710199316430.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\guava-13.0.18430152082517367085.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\java-cup-10k1834645397967204978.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\jfreechart-min-1.0.02766402190713194770.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\jide-common-3.5.137368185005638827120.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\jide-components-3.5.131075968288805593958.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\jide-grids-3.5.136345225563012450272.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\jide-plaf-3.5.135170107540288443462.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\joda-time-2.03465587217212480652.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\jul-to-slf4j-1.7.54326693478660233490.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\jython-2.5.3-guava-upgrade5048381029835401444.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\log4j-1.2.173220550604310182015.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\metrics-core-3.0.16823099510975880300.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\miglayout-core-4.26534269333558400375.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\miglayout-swing-4.21699575953461454365.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\mobile-common507211142574739062.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\opccom-client773247795131182585.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\opccom-common8724963017073163691.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\rpt-client230310388151409785.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\sfc-client374480863840205681.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\sfc-common7676351301800735633.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\slf4j-api-1.7.5471885616437574179.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\slf4j-log4j12-1.7.57149334217618829946.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\vis-client6501832906924451063.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\vis-common1571223979294454162.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\xopc-client8851093883855170176.jar
Unable to remove temp file: C:\Users\admin\.ignition\cache\gw172.20.2.27_8088_8043_main\C3\temp\xopc-common151009575339249450.jar
Creating classloader with JAR files: [file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/alarm-notification-client3495648574580935131.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/alarm-notification-common6661233694696734870.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/alloy-1.4.4.ia17504117908274034337.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/avalon-framework-impl-4.2.04167963090436428790.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/barcode4j-2.1372530607611309748.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/bcprov-jdk16-unsigned-1.46-unsigned1496484624702730810.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/client-api6226705765449661055.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/common4053169001414368733.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/commons-cli-1.0552731691093328231.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/commons-io-2.16465362850440934996.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/commons-lang-1.06930859181593326308.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/commons-lang3-3.13950977639276378225.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/commons-logging-1.04395891917858107919.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/core-1.74684559767376962979.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/cron4j-2.2.34826472635751801247.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/forms-1.0.7832983283485992776.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/guava-13.0.11848831511354334186.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/java-cup-10k1730888334369303762.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/jfreechart-min-1.0.07990655100251585953.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/jide-common-3.5.137813157820743510784.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/jide-components-3.5.137706408264017724394.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/jide-grids-3.5.138762097594096547928.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/jide-plaf-3.5.137917746631991714294.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/joda-time-2.02405954883865322987.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/jul-to-slf4j-1.7.57802026225341342957.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/jython-2.5.3-guava-upgrade8760145017372796295.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/log4j-1.2.171579606608386498463.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/metrics-core-3.0.15529078767199456619.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/miglayout-core-4.24780983802799375504.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/miglayout-swing-4.28743357666558194388.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/mobile-common2935396617482135193.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/opccom-client3675038270566690952.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/opccom-common548295813184061208.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/rpt-client204352180867753188.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/sfc-client6776406303927730860.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/sfc-common5879151435535022104.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/slf4j-api-1.7.5608310669409798514.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/slf4j-log4j12-1.7.57852240528654237107.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/vis-client2715551211887967379.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/vis-common4903389759582835949.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/xopc-client7132343064052651070.jar, file:/C:/Users/admin/.ignition/cache/gw172.20.2.27_8088_8043_main/C3/temp/xopc-common1844755399365914665.jar]
Starting class: com.inductiveautomation.factorypmi.application.runtime.ClientLaunchHook

Launch failed on step "StartupStep" with error:
com.inductiveautomation.ignition.client.launch.steps.ValidationException: Unable to communicate with gateway.
	at com.inductiveautomation.factorypmi.application.runtime.ClientLaunchHook.setup(ClientLaunchHook.java:223)
	at com.inductiveautomation.ignition.client.launch.steps.StartupStep.run(StartupStep.java:135)
	at com.inductiveautomation.ignition.client.launch.AbstractStepRunner.run(AbstractStepRunner.java:32)
	at java.lang.Thread.run(Unknown Source)

I'm definitely no expert and this is just a quick observation, but are you sure it's still at the same port? You might try 8443... (SSL's default being 443)

I've edited your post to use preformatted text so the long text file you posted (which is great otherwise!) doesn't make the page a mile long.

As for your actual problem, are you able to connect to the same gateway's web UI from the client machine? Over HTTP and HTTPS?

1 Like