Can't access My Support Tickets

Anyone else having issues access their support tickets?
When the page eventually loads I get a DOMDocument::loadXML() error

DOMDocument::loadXML(): Opening and ending tag mismatch: hr line 5 and body in Entity, line: 6 (./__apps/iagloballogin/library/CAS/thirdparty/CAS/Client.php:3167)

Same for me.

We were having network issues at our home office earlier today; are you still having issues?

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No, it’s loading now. Thanks!