Can't start FPMI Service, Error 1067

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1

Hello, I’m running FactoryPMI (version 3.3 something? Not sure how to find the version number if I can’t start the service) on a Windows SBS2003 machine. Last night, windows update ran and installed a security update, and then automatically restarted the server. Since then I have not been able to start the FactoryPMI service.

When I try to start the service manually from the services manager, it says “Could not start the FactoryPMI Service on Local Computer. Error 1067: The process terminated unexpectedly.”

I assumed that the windows security update was the problem, so I uninstalled it, but no luck. The service still won’t start. Is there some sort of dependency that I don’t know about? Have you seen this problem before? Where would you even start to troubleshoot it?

Any help would be greatly appreciated. Thanks!

Philip

2

Typically you can’t start the service because Java was either uninstalled or upgraded and the path changed. If you look in the Windows registry from Start -> Run and type regedit, you will see the path FactoryPMI is using for Java under:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\FactoryPMI\ParametersThe name is JVM Library and the path points to the right Java jvm.dll. You may have to change the path if it does not exist.