I have an e-mail address that is linked to my previous employer that I’d like to update, but whenever I put in my new e-mail address on the forums and type in the same password I just used to login, it tells me the password is incorrect.
If I leave my e-mail address alone, it has no problem with my password. How can I update the linked e-mail?
Have you tried changing it through account.inductiveautomation.com/ yet?
I think the forum accounts are now linked to that… If that doesn’t work I’ll have to wrangle up somebody on the web team that might know how it all works.
I have, it doesn’t even show me an option of changing e-mail there, but it does show me as being linked to a corporate account (my previous employer)
Were you ever able to get a hold of anyone? Who should I contact about this issue?
Can you send an email to website@inductiveautomation.com detailing the issue?
2023 update
I found it very simple to change my email address using the link in the Help Centre article. You will need your existing password!