Client Poll rate

Ignition
1

Hi everyone,
System is 7.3.2 on Windows 2008 Server R2.

I have noticed the following:
within any given project under properties > general > SQL Tags Settings:
one can select the SQL Tag Provider and Enter the poll rate, which it’s default is 250ms.
I have changed this to say 503ms.
When i update my client it tells me that it has updated this. see the Client log below:

INFO  [DatasourceTagManager-Thread-9] Starting up polling tag manager, polling rate: 250ms
INFO  [ReportingClientHook-Thread-9] Starting up Reporting Module. Mode: Activated
Initializing ReportMill (Build Date: May-27-05, Version 9.0, JVM 17.1-b03, User test)
INFO  [GatewayConnectionManager-GatewayConnection-thread-1] Received new list of addresses: [192.0.0.107:80/main, http://192.0.0.108:80/main]
INFO  [FPMIApp-AWT-EventQueue-0] Starting Up...
INFO  [DatasourceTagManager-AWT-EventQueue-0] Starting SQLTags polling.
INFO  [ClientPanel-AWT-EventQueue-0] Received project change notification: notificationMode=NOTIFY, updateMessage=ProjectUpdated(editCount=905, uuid=963864ce-a290-4e3c-8f09-909709b68c32)
INFO  [UpdateProjectPane-ProjectUpdater] Downloading "http://192.0.0.107:80/main/system/project/C/P/904/963864ce-a290-4e3c-8f09-909709b68c32/MixTanksHMI"...
INFO  [UpdateProjectPane-ProjectUpdater] Connect successful.
INFO  [UpdateProjectPane-ProjectUpdater] Starting download of 1044 bytes
INFO  [UpdateProjectPane-ProjectUpdater] Download successful
INFO  [DatasourceTagManager-ProjectUpdater] Polling rate changed to:503ms
Writing project to cache file C:\Documents and Settings\test\.ignition\cache\gw192.0.0.107_80_443_main\C0\CPMixTanksHMI.proj

However when i shut down the client and start it up again the Log tells me that the Client Poll rate is gone back to 250ms.

INFO  [DatasourceTagManager-Thread-9] Starting up polling tag manager, [color=#FF0000]polling rate: 250ms[/color]
INFO  [ReportingClientHook-Thread-9] Starting up Reporting Module. Mode: Activated
Initializing ReportMill (Build Date: May-27-05, Version 9.0, JVM 17.1-b03, User test)
INFO  [GatewayConnectionManager-GatewayConnection-thread-1] Received new list of addresses: [192.0.0.107:80/main, http://192.0.0.108:80/main]
INFO  [FPMIApp-AWT-EventQueue-0] Starting Up...
INFO  [DatasourceTagManager-AWT-EventQueue-0] Starting SQLTags polling.

So i open up the designer to see what the value now is and it tells me it is 503 as i set it.

[color=#FF0080]Why is it that the client seems to fall back to the default Poll rate of 250ms eventhough the project clearly is set otherwise.[/color]

We need to slow down the Client poll rate as the server is getting too busy with client polls.

Any help is appreciated

Regards
Sascha

2

Thanks for reporting this bug, it has been fixed in 7.3.3