Client Session Sync Warning

Hi there,

I'm running version 8.1.28 of Perspective and noticed the following warnings that are flooding my logs. The feedback from our local support suggest that this is as a result of the Gateway trying to send updates to client connections that no longer exist. This suggests that I'm losing packet data hence the confirmation of client connections are being lost.

My internal IT team are adamant that we do not have any network issues, or lost packets. Any thoughts or suggestions on where these issues might be originating from?

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While broken connections are the expected culprit, this also happens when certain browsers close, or close tabs, since they are not required to notify the website that they have done so. Such orphaned sessions used to generate a bunch of log messages for all kinds of updated data that couldn't be delivered, until the session timed out entirely. It seems there's some corner cases related to project updates that are still noisy.

Another possibility that I've seen show up on this forum is middleware (in your routers) putting time limits on websockets. The Perspective client will immediately open a new websocket and continue. I'm not sure if this still yields a broken session.

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