User Commenting downtimes makes the downtime disappearing in Ignition, we have tried with one example its working as expected, what would be the issue?
You have not provided nearly enough information for us to help. Especially if this is truly for 7.9 as I doubt many of us have a version that old available.
You’re asking about a user entering comments on downtime, which is not something that is native to core ignition, which I assume means you have a third party module, most likely Sepasofts OEE module?
You may want to reach out directly to sepasofts support.
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Yes, we are using Sepasoft Module and Thanks for providing the details I may reach out to Sepasoft vendor, Thanks.