Connection Lost Dialog Stays On-Screen


I recently had an issue where the gateway connection was lost and then restored but the Gateway Connection Lost dialog box didn’t disappear. I’ve included a partial screen shot below.

What could be keeping this dialog box up? This is on a large Andon display board so I really don’t want to have to remotely log in every time this happens.


What version of Ignition are you running? We believe this issue has been resolved for Ignition 7.7.

Oops, sorry I forgot to include that. This is Ignition 7.6.4 running on Windows Server 2008.

Dave what is this fault, I am running a 7.6.4 version with same problem?


Hi Dave,

Is this problem the known issue for Ignition 7.6 and below? I have the same issue frequently when changing screen, then user need to relogin.