Connection to mysql database is down and must be normalized manually

Ignition
1

I have a problem with the mysql database connection, after being working for a week the channel is down and I have to enter the gateway and re-enable it manually. This consists of editing the channel and saving without making any changes and with this the connection is operational.
After a few days the channel is deactivated again.

Captura de Pantalla 2022-03-16 a la(s) 5.45.14 p. m.
Captura de Pantalla 2022-03-16 a la(s) 5.45.14 p. m.1162×950 115 KB

The MySQL version is 8.0.25 and I use connect J 8.0.25.
The Ignition version is 8.1.4

Regards

2

Someone on the forum may be able to help, but this sounds like contacting support would be your best bet.