Could not print report to primary printer - Report not being printed

Ignition
,
1

Hey guys,
I'm trying to print a report in Perspective, but I'm getting the error below:

14:25:40.581 [AWT-EventQueue-0] ERROR com.inductiveautomation.ignition.client.util.gui.ErrorUtil - Attempted Action could not complete.

ERROR: Could not print report to primary printerjava.awt.print.PrinterIOException

Caused by: java.io.IOException: Cannot run program "/usr/bin/lpr": error=2, No such file or directory

at java.base/java.lang.ProcessBuilder.start(Unknown Source)

at java.base/java.lang.ProcessBuilder.start(Unknown Source)

at java.base/java.lang.Runtime.exec(Unknown Source)

at java.base/java.lang.Runtime.exec(Unknown Source)

... 63 common frames omitted

Caused by: java.io.IOException: error=2, No such file or directory

at java.base/java.lang.ProcessImpl.forkAndExec(Native Method)

at java.base/java.lang.ProcessImpl.(Unknown Source)

My gateway is installed on Ubuntu server. The network printer is installed properly using CUPS service. I can print a local file with no issues. I also see the printer in the report.
Any idea why it's not running CUPS to print the report?

image

Thanks!

2

You did this part on the gateway? (Your error suggests that the gateway doesn't have CUPS installed at all.)

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3

I've run into the same issue. I do have CUPS installed on the gateway. I checked, and I don't have lpr in /usr/bin/. The printer drivers are installed, and the printer shows up in Ignition, I just can't print.

4

In my Kubuntu workstation, /usr/bin/lpr is provided by the cups-bsd package.

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5

After installing cups-bsd, I don't get the error message anymore, but nothing is printing.

I installed the drivers for the printer and setup cups like so

 $ sudo lpadmin -p SILO_A -E -v ipp://<ip>/ipp/print -m sato/sato-cl4nxplus-203dpi.ppd

Any other advice?

6

Not off the top of my head, sorry.

7

Try to access the webpage for cups:
http://[your gateway IP]:631

It looks like this printer has a bad configuration.

1 Like
8

I finally got the webserver going so I could look at it. I'm still trying to get it working, as I'm getting status: bad filter.
I'll report back what I find out.

9

I see you also have a Sato label printer. This is how my Sato is set and printing:

image

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