Creating a new window

Archived Topics
1

On one of the projects I am working on, I need to create a new window.
I keep getting an error message when I go to create a new window.
It is this:

org.xml.sax.SAXParseException: XML document structures must start and end within the same entity.

Can you explain what this error is? I haven’t had this problem before. I don’t know if I changed something accidentally or what the problem is.

2

This error indicates that something has gone quite wrong in the Gateway. To troubleshoot something like this, you’d want to look at the gateway logs. They are in C:\Program Files\Inductive Automation\FactoryPMI\logs

You’ll see a bunch of files there ending with a timestamp, like FPMIService.log.html.2008-02-08, and one file that is named FPMIService.log.html. This is todays log file. You can open this file up in Internet Explorer, or email it to support@inductiveautomation.com to have us take a look at it.

Thanks,