Cyrilic texts in Reporting module

[Radim]

Dear All,

my company delivers machines all around the World so time to time I must use Russian language on production report.

To have always the same form I have developped very simple multilingual report where I use system function translate().

Everything looks nice on development..... I create report, gather data, translate text and view it in Reporting module Preview with very nice result.
Unfortunately when I display report in Vision Viewer the Cyrilic alphabet is replaced with squares....

Could You help me, please?

The English labels are translated with phrases in Translation manager
(The Arial font with Cyrylic characters is present on the server where the gateway runs) and in the report are available as Key [lbl] items

The Key [lbl] items are used in report design as shown above..

Here I gather parameters, call report execution and load it into PDF Viewer as Bytes.

In Reporting module Preview is everything fine

Unfortunately in Vision viewer is text replaced with empty boxes, except the characters like "C" (the same in latin and cyrilic) and numbers. Text Dia is in latin even on russian report.

Thanks
Radim

[JordanCClark]

I am thinking it's a local font issue.

Have you, by chance, tried it in Noto Sans? This is a font included in the Ignition installs.

Note that if you want to use them in Character Map, you will also need to install then in Windows.

Noto Sans - Google Fonts

[Radim]

Hi Jordan,

Just tried Noto Sans. unfortunately always the same situation.

Will try a Google font…

Thanks

Radim

[Radim]

Up till now nothing helped.

[Radim]

People,

it is not Reporting module but apparently PDF viewer issue .

If I use Report Viewer insted of PDF Viewer on my window, then I can see everything correctly.

So, there is new investigation direction

Radim