Hi, guys, i imported a project which has permission settings with a special Role which i don’t have in my server. As a result, i can’t open it and cannot delete it from my web config. How can i delete it, i have asked my IT guys and they said they can’t do it from the backend.
The IT guys should be able to do it from the backend by editing the project files directly on the gateway server, or just deleting the folder corresponding to that project. There should be a …/data/projects/ folder in the install directory. Permission settings should be stored in a file called ProjectName/project.json.
To be safe you should stop the gateway service before modifying anything in here, and restart it afterward.
Do you know the missing role? if so, add it and give yourself that role.
If you want to be slightly more surgical, you can guide them to only delete a single directory.
It'll be $ignitionInstallationDirectory/data/projects/EnergyMonitoringSystem/ignition/global-props/.
If you delete that entire folder and then restart the gateway, you should be able to access that project in the designer. You'll need to re-set the project's default tag provider, database connection, identity provider, etc, but all the rest of the project will be untouched.

