Designer memory

Hello, I have set the designer memory to 4GB yet I am still only seeing 910mb in the bottom right of designer. I know I am using 64 bit java ok because previously it was using 32 and the designer wouldn’t lauch past the Java splash screen.

I have 24GB RAM on the server and 16GB on the designer computer.

Using the report viewer I am getting:

“GC Overhead Limit exceeded” and “Java heap space” errors.

I have tried clearing the cache on the designer PC after changing the max RAM.

Did you delete the shortcut or JNLP file and then re-launch the designer from the gateway webpage?

Yes I’ve tried that - still 910mb.

i am having this issue as well.
Gateway config is set to 2GB for designer memory, tried clearing the client cache as well as the java cache, increased the ignition.conf initial and max memory to 2GB and 3GB respectively, restarted the gateway service, rebooted
The gateway status shows 3GB max memory
Designer still shows 1GB max memory in the bottom right corner
I am running out of memory and lose designer responsiveness (memory creeps up to 900+ mb of 1024) while building reports and have to periodically restart designer to be able to work again.

Anyone have any suggestions to get the designer to have access to additional memory? Thanks in advance for any help

wanted to add that i am using 64 bit java and ignition 8.0

also ran this from command prompt after googling, not sure if it is useful:

C:>java -XX:+PrintFlagsFinal -version | findstr /i “HeapSize PermSize ThreadStackSize”
intx CompilerThreadStackSize = 0 {pd product}
uintx ErgoHeapSizeLimit = 0 {product}
uintx HeapSizePerGCThread = 87241520 {product}
uintx InitialHeapSize := 132120576 {product}
uintx LargePageHeapSizeThreshold = 134217728 {product}
uintx MaxHeapSize := 2097152000 {product}
intx ThreadStackSize = 0 {pd product}
intx VMThreadStackSize = 0 {pd product}
java version “1.8.0_241”
Java™ SE Runtime Environment (build 1.8.0_241-b07)
Java HotSpot™ 64-Bit Server VM (build 25.241-b07, mixed mode)