Designer repeatedly crashing

Hi, I have been having repeated crashes of designer this afternoon. I tried restarting my machine, restarting the Ignition server, then even upgraded Ignition to 8.1.25 (this is on a test server), and still it will hang up somewhat randomly. It seems to hang up when I try to open a perspective binding. I have even noticed that opening a binding will be somewhat slow, then it gets to a point where it freezes.

I have minimized the operations happening on the components I am working on, and it still crashes.

I did notice later that I am having Java crashes, see below for Windows Event Logger, thread dump, and wrapper log excerpt

Thanks for any help..

Ken

Thread Dump:
JDC KAI Test -USCHIZWKAI3001_thread_dump20230223-180257.json (142.4 KB)

Event Logger output:

Faulting application name: java.exe, version: 11.0.17.0, time stamp: 0x6342723a
Faulting module name: jvm.dll, version: 11.0.17.0, time stamp: 0x6342721d
Exception code: 0xc0000005
Fault offset: 0x0000000000107cb0
Faulting process id: 0xadc
Faulting application start time: 0x01d947d4a7c4532c
Faulting application path: C:\Users\kmaze.ignition\cache\resources\runtimes\11.0.17\bin\java.exe
Faulting module path: C:\Users\kmaze.ignition\cache\resources\runtimes\11.0.17\bin\server\jvm.dll
Report Id: 4af06a1b-79bd-4c55-b1b0-46ee10f567f7
Faulting package full name:
Faulting package-relative application ID:

Event Logger output for crash report

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: java.exe
P2: 11.0.17.0
P3: 6342723a
P4: jvm.dll
P5: 11.0.17.0
P6: 6342721d
P7: c0000005
P8: 0000000000107cb0
P9:
P10:

Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER95F3.tmp.dmp
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER98B3.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9902.tmp.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9910.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER996F.tmp.txt
\?\C:\Users\kmaze\AppData\Local\Temp\WER9AAA.tmp.appcompat.txt
\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_java.exe_a2d6d8c77f793eab67b56e8c7e988802a114153_54634130_cab_42e4627b-a30e-49c1-9e48-741ac7a52879\memory.hdmp

These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_java.exe_a2d6d8c77f793eab67b56e8c7e988802a114153_54634130_cab_42e4627b-a30e-49c1-9e48-741ac7a52879

Analysis symbol:
Rechecking for solution: 0
Report Id: 4af06a1b-79bd-4c55-b1b0-46ee10f567f7
Report Status: 4
Hashed bucket:
Cab Guid: 0

And here is the wrapper log around the time of the crash:

INFO | jvm 1 | 2023/02/23 17:53:25 | I [p.DesignSession ] [22:53:25]: WebSocket disconnected from session. session-project=CEVAKitRandoScan
INFO | jvm 1 | 2023/02/23 17:53:25 | W [P.WebSocketChannel ] [22:53:25]: Websocket connection errored out. Keeping session open.
INFO | jvm 1 | 2023/02/23 17:53:25 | java.nio.channels.ClosedChannelException: null
INFO | jvm 1 | 2023/02/23 17:53:25 | at org.eclipse.jetty.websocket.core.internal.WebSocketSessionState.onEof(WebSocketSessionState.java:169)
INFO | jvm 1 | 2023/02/23 17:53:25 | at org.eclipse.jetty.websocket.core.internal.WebSocketCoreSession.onEof(WebSocketCoreSession.java:253)
INFO | jvm 1 | 2023/02/23 17:53:25 | at org.eclipse.jetty.websocket.core.internal.WebSocketConnection.fillAndParse(WebSocketConnection.java:482)
INFO | jvm 1 | 2023/02/23 17:53:25 | at org.eclipse.jetty.websocket.core.internal.WebSocketConnection.onFillable(WebSocketConnection.java:340)
INFO | jvm 1 | 2023/02/23 17:53:25 | at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:314)
INFO | jvm 1 | 2023/02/23 17:53:25 | at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:100)
INFO | jvm 1 | 2023/02/23 17:53:25 | at org.eclipse.jetty.io.SelectableChannelEndPoint$1.run(SelectableChannelEndPoint.java:53)
INFO | jvm 1 | 2023/02/23 17:53:25 | at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.runTask(AdaptiveExecutionStrategy.java:416)
INFO | jvm 1 | 2023/02/23 17:53:25 | at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.consumeTask(AdaptiveExecutionStrategy.java:385)
INFO | jvm 1 | 2023/02/23 17:53:25 | at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.tryProduce(AdaptiveExecutionStrategy.java:272)
INFO | jvm 1 | 2023/02/23 17:53:25 | at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.lambda$new$0(AdaptiveExecutionStrategy.java:140)
INFO | jvm 1 | 2023/02/23 17:53:25 | at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:411)
INFO | jvm 1 | 2023/02/23 17:53:25 | at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:934)
INFO | jvm 1 | 2023/02/23 17:53:25 | at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1078)
INFO | jvm 1 | 2023/02/23 17:53:25 | at java.base/java.lang.Thread.run(Unknown Source)
INFO | jvm 1 | 2023/02/23 17:53:25 | W [P.WebSocketChannel ] [22:53:25]: Websocket connection closed unexpectedly. code=1006, reason=Session Closed, codeMeaning=Normal Closure, codeDescription=Reserved. Indicates that a connection was closed abnormally (that is, with no close frame being sent) when a status code is expected.
INFO | jvm 1 | 2023/02/23 17:53:25 | I [p.DesignSession ] [22:53:25]: WebSocket disconnected from session. session-project=CEVAKitRandoScan

Sometimes I instead get application hangs. The application is unresponsive, and I have to use Task Manager to kill off Zulu

The program java.exe version 11.0.17.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 4780
Start Time: 01d948501745bc20
Termination Time: 4294967295
Application Path: C:\Users\kmaze.ignition\cache\resources\runtimes\11.0.17\bin\java.exe
Report Id: b5851914-65bd-4cbf-a8b8-5d14ad7ba089
Faulting package full name:
Faulting package-relative application ID:
Hang type: Top level window is idle

`

Hi, I have similar issues on 8.1.24. Can someone please help?

I would suggest you call support, they were very responsive to me. We didn't figure out what the problem was, it seemed to hae spontaneously resolved itself :roll_eyes: But they even followed up with me to make sure the problem didn't come back.

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