Designer Report Module Timeout Error

In the designer and attempting to open any Report Design or Preview tab. The window will show loading and then timeout after a few moments. I have not been able to solve this on my own.


java.util.concurrent.ExecutionException: com.inductiveautomation.ignition.client.gateway_interface.GatewayException: Read timed out
at java.base/java.util.concurrent.FutureTask.report(Unknown Source)
at java.base/java.util.concurrent.FutureTask.get(Unknown Source)
at java.desktop/javax.swing.SwingWorker.get(Unknown Source)
at com.inductiveautomation.reporting.designer.workspace.design.SampleData$SampleDataLoader.done(SampleData.java:145)
at java.desktop/javax.swing.SwingWorker$5.run(Unknown Source)
at java.desktop/javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.run(Unknown Source)
at java.desktop/sun.swing.AccumulativeRunnable.run(Unknown Source)
at java.desktop/javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.actionPerformed(Unknown Source)
at java.desktop/javax.swing.Timer.fireActionPerformed(Unknown Source)
at java.desktop/javax.swing.Timer$DoPostEvent.run(Unknown Source)
at java.desktop/java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.desktop/java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.desktop/java.awt.EventQueue$4.run(Unknown Source)
at java.desktop/java.awt.EventQueue$4.run(Unknown Source)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.desktop/java.awt.EventQueue.dispatchEvent(Unknown Source)
at com.inductiveautomation.snap.swing.RibsEventQueue.dispatchEvent(RibsEventQueue.java:99)
at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.desktop/java.awt.EventDispatchThread.run(Unknown Source)
Caused by: com.inductiveautomation.ignition.client.gateway_interface.GatewayException: Read timed out
at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.newGatewayException(GatewayInterface.java:351)
at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.getResponse(GatewayInterface.java:543)
at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.sendMessage(GatewayInterface.java:283)
at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.sendMessage(GatewayInterface.java:278)
at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.moduleInvokeSafe(GatewayInterface.java:908)
at com.inductiveautomation.ignition.client.gateway_interface.ModuleRPCFactory$DynamicRPCHandler.invoke(ModuleRPCFactory.java:53)
at com.sun.proxy.$Proxy51.getReportData(Unknown Source)
at com.inductiveautomation.reporting.designer.workspace.design.SampleData$SampleDataLoader.doInBackground(SampleData.java:135)
at com.inductiveautomation.reporting.designer.workspace.design.SampleData$SampleDataLoader.doInBackground(SampleData.java:112)
at java.desktop/javax.swing.SwingWorker$1.call(Unknown Source)
at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
at java.desktop/javax.swing.SwingWorker.run(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.base/java.lang.Thread.run(Unknown Source)
Caused by: java.net.SocketTimeoutException: Read timed out
at java.base/java.net.SocketInputStream.socketRead0(Native Method)
at java.base/java.net.SocketInputStream.socketRead(Unknown Source)
at java.base/java.net.SocketInputStream.read(Unknown Source)
at java.base/java.net.SocketInputStream.read(Unknown Source)
at java.base/sun.security.ssl.SSLSocketInputRecord.read(Unknown Source)
at java.base/sun.security.ssl.SSLSocketInputRecord.readHeader(Unknown Source)
at java.base/sun.security.ssl.SSLSocketInputRecord.bytesInCompletePacket(Unknown Source)
at java.base/sun.security.ssl.SSLSocketImpl.readApplicationRecord(Unknown Source)
at java.base/sun.security.ssl.SSLSocketImpl$AppInputStream.read(Unknown Source)
at java.base/java.io.BufferedInputStream.fill(Unknown Source)
at java.base/java.io.BufferedInputStream.read1(Unknown Source)
at java.base/java.io.BufferedInputStream.read(Unknown Source)
at java.base/sun.net.www.http.HttpClient.parseHTTPHeader(Unknown Source)
at java.base/sun.net.www.http.HttpClient.parseHTTP(Unknown Source)
at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at java.base/java.net.HttpURLConnection.getResponseCode(Unknown Source)
at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.getResponseCode(Unknown Source)
at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.getResponse(GatewayInterface.java:437)
… 13 more

Ignition v8.1.17 (b2022051210)
Java: Azul Systems, Inc. 11.0.15

You should probably contact support. Either (more likely) your report is inadvertently asking for a large amount of data, and the gateway <-> client handshake for that data is taking longer than the socket allows to complete, or (less likely) something has gone fundamentally wrong with the reporting engine on the gateway and so nothing is being returned to your designer.