Can anyone help point me where else to look as to why I am receiving 2 alarm notification emails instead of 1?
I made sure that there is one notification block in the pipeline
I’m only listed once on the roster
I only have 1 email notification type on my user account
I turned off all other gateways (Dev, test, local, etc.) anything that could be triggered as well
More background on the setup is a backend server where the tag lives and uses an alarm notification profile and pipeline on a front-end server.
When testing an alarm notification profile from the gateway with a selected alarm notification pipeline, I receive 1 notification as opposed to 2. I only get 2 notifications when the notification goes out from an actual alarm on a tag.
I’ve changed this logger alarm.Notification.EmailNotificationProfile to TRACE and have seen this twice in the logger: Sending email to user with all the info about my account after that.
Any ideas on what’s going on? Or where else to look?
Turns out there is a known issue when having multiple remote notification profiles causing duplicate alarm notifications to be sent. I removed one and then only one notification went out.
I feel like this is a good trouble shooting path, yes I m using inherited projects! what do you exactly mean by the alarm notification? the notification profile you mean?
Yes, if you set up your notification profile in the parent/inheritable project, all child projects that inherit that parent project will also have that same notification profile and will also send out notifications in addition to the one in the parent project.