EAM agent failure to register with controller

Ignition
1

Hello. When attempting to add another agent to our EAM controller I got this error in the log. It successfully connected via the Gateway Network but failed to register as an EAM Agent.
I tried redoing from scratch to the same result.

Gateway versions are both 8.1.42

Exception thrown when attempting to register agent on the controller

com.inductiveautomation.metro.api.ex.TimeoutExpiredException: TimeoutExpiredException[queueId=service_StatusEventService, targetIntent=services.invoke|2, msgData=com.inductiveautomation.eam.gateway.services.StatusEventService#reportSystemInfo([class com.inductiveautomation.eam.gateway.module.controller.agentstatus.AgentSystemInfo])]

at com.inductiveautomation.metro.impl.queues.StandardQueue.processTimeouts(StandardQueue.java:231)

at com.inductiveautomation.metro.impl.queues.StandardQueue.lambda$maybeScheduleTimeoutChecker$1(StandardQueue.java:213)

at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)

at java.base/java.util.concurrent.FutureTask.run(Unknown Source)

at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)

at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.base/java.lang.Thread.run(Unknown Source)

2

Had to restart the gateway service. (After waiting for a downtime window). Really hoping 8.3 can make EAM better.

3

Well, it isn't going to reduce the need for gateway restarts. Many config changes in v8.1 that could be done "live" will now require a restart.