Odd problem here...
Just recently, the "right click" change for the chart modes(zoom, trace, etc) stopped working on a few Easy Charts. Anyone have ideas on how to get it working again without remaking the chart itself? It does not work in either Designer or Vision and its not every chart. So far as I am aware, nothing has changed with these charts. Thanks for the help.
Check the affected chart's propertyChange event handler and chartConfig extension function to see if anything is programmatically setting the mode.
There is no code or anything on any of the charts in the background. Its weird... on some charts it works.. on others... nothing. This doesnt show at all...
No need to bump this into a different category.
Some general questions:
Does it happen to an easy chart you put on a brand new window?
a. No… that is fine…
Does it happen to a new easy chart you put on a window that exhibits the problem?
a. No.. that is fin as well. A new chart on the same window with the non working chart is working just fine.
Does it happen if you copy a 'bad' chart component into a brand new window?
a. Yes, the problem moves with the chart.
Is your chart inside a template?
a. No. independent charts and windows. The ones that work are also independent windows and not in a template.
Is anything 'above' the chart instance (the template it's contained in, if any, any other containers it's in, any overlapping invisible labels, etc) have any configuration that would be consuming mouse events - either a script directly, or something like tooltip text defined?
a. No… the only thing in the window is the chart.
It just kinda popped up one day. It worked to start… then a couple months ago it just stopped on some charts and not others.
I GOT IT... don't know when or why... but this little check box was it...
Once I checked it, it showed up. I don't remember changing it and neither does anyone else. but that fixed it.
Oh, I see; I had misunderstood the question. I was under the impression that the chart wouldn't change modes. I didn't realize it was simply that the popup was missing.
