Email Notification Profile Error: 'String', cannot be converted to the type 'Integer' which is expected by the property 'retryDelay'

Ignition
1

v8.1.31

This error has occurred intermittently on the last four Ignition versions. The retryDelay property is definitely an Integer.

Suggestions?

Thank you.

com.inductiveautomation.ignition.common.config.PropertyTypeException: Value 'Label: {label} Name: {name} State: {state} Priority: {priority} Path: {displayPathOrSource} --- Event State: {eventState} Event Time: {eventTime} Event Value: {eventValue} --- Active Time: {activeTime} Clear Time: {clearTime} Ack Time: {ackTime} Acked by: {ackUserName}', of type 'String', cannot be converted to the type 'Integer' which is expected by the property 'retryDelay'.
at com.inductiveautomation.ignition.common.config.PropertyUtils.coerce(PropertyUtils.java:46)
at com.inductiveautomation.ignition.common.config.BasicPropertySet.get(BasicPropertySet.java:89)
at com.inductiveautomation.ignition.common.config.AbstractExtendedPropertySet.getImpl(AbstractExtendedPropertySet.java:56)
at com.inductiveautomation.ignition.common.config.AbstractExtendedPropertySet.get(AbstractExtendedPropertySet.java:73)
at com.inductiveautomation.ignition.common.config.DelegatePropertySet.get(DelegatePropertySet.java:39)
at com.inductiveautomation.ignition.common.config.PropertyValueSource.getNonNull(PropertyValueSource.java:78)
at com.inductiveautomation.ignition.alarming.notification.email.EmailNotificationProfile$EmailTask.sendMessage(EmailNotificationProfile.java:832)
at com.inductiveautomation.ignition.alarming.notification.email.EmailNotificationProfile$EmailTask.buildAndMaybeSendMessage(EmailNotificationProfile.java:807)
at com.inductiveautomation.ignition.alarming.notification.email.EmailNotificationProfile$EmailTask.run(EmailNotificationProfile.java:721)
at com.inductiveautomation.ignition.alarming.notification.email.EmailNotificationProfile.lambda$sendNotification$0(EmailNotificationProfile.java:535)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

x

2

You appear to have something inadvertently setting an entire label/display path/etc expression to the 'retryDelay' property. Do you use any custom code to create tags?

1 Like
3

That is the Message property (see below). I can't see how it gets mixed up with the retry delay. No, no custom code to create tags, vanilla out of the box Ignition tags :slight_smile:

Label:       {label}
Name:        {name}
State:       {state}
Priority:    {priority}
Path:        {displayPathOrSource}
---
Event State: {eventState}
Event Time:  {eventTime}
Event Value: {eventValue}
---
Active Time: {activeTime}
Clear Time:  {clearTime}
Duration:    {activeDuration}
Ack Time:    {ackTime}
Acked by:    {ackUserName}
---
Project:     {projectName}
Pipeline:    {pipelineName}

image

4

This is line 832, in the function sendMessage where the error is being thrown:

int delay = Math.max(0, notificationContext.getNonNull(EmailProperties.RETRY_DELAY, 0));

Something is setting the retry_delay key to Value 'Label: {label} Name: {name} State: {state} Priority: {priority} Path: {displayPathOrSource} --- Event State: {eventState} Event Time: {eventTime} Event Value: {eventValue} --- Active Time: {activeTime} Clear Time: {clearTime} Ack Time: {ackTime} Acked by: {ackUserName}'. While it's absolutely possible it's a bug... Occam's razor (and the lack of other customers reporting it :wink:) suggests that it's something unique to your system. Maybe only a single tag or something, somehow. I'd recommend getting in touch with support if you aren't able to find anything.

5

Understood. Thank you @PGriffith .