How to fix this email error, anything setting I miss it?
I follow this doc.
ERROR:
[hostname=celo.tu@gmail.com,port=25] Error sending message to user 'usr-prov:/usr:Celo'. Remaining retries=0
Hostname refers to the name of the SMTP server. You have supplied an email address instead. (Have you really posted your private email address on a public forum?)
And have you set a valid username and password so that Ignition can authenticate with the Gmail server?
Can you ping smtp.gmail.com from your gateway?
(Have you really posted your private email address on a public forum?)
Thank you for reply!
No, this is not my personal email just for example
Yes I can ping the smtp.gmail.com
So I need to set a password by google setting for ignition?
Gmail generally doesn't permit simple user/password authentication now-a-days. You must use OAuth, and preconfigure it in gmail.
(You really should use a corporate email server or you will suffer.)
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Thank you for reply!
I change the company email but it still have same problem
This is wrong message below
at com.inductiveautomation.ignition.alarming.notification.email.EmailNotificationProfile$EmailTask.sendMessage(EmailNotificationProfile.java:829)
at com.inductiveautomation.ignition.alarming.notification.email.EmailNotificationProfile$EmailTask.buildAndMaybeSendMessage(EmailNotificationProfile.java:817)
at com.inductiveautomation.ignition.alarming.notification.email.EmailNotificationProfile$EmailTask.run(EmailNotificationProfile.java:729)
at com.inductiveautomation.ignition.alarming.notification.email.EmailNotificationProfile.lambda$sendNotification$0(EmailNotificationProfile.java:543)
It mean our company don't have SMTP sever?
Outlook email
You need to talk to your IT department and get the details. If you need to authenticate then ask them for a "service account" with password set to "never expire". You then put those details into the email provider configuration.
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