I am having an issue which seems minor enough, however, it stops me to use Ignition completely… Please advise what I can do.
When I try to activate my Ignition 7.6.2 (b2368) 64-bit on CentOS, using my CD Key, I get the error message “Activation Error Details: Error creating ActivationRequest”. The server has no Internet access, I need to do offline activation.
In the wrapper.log I see errors like:
INFO [SystemInfo ] [14:06:03,610]: os.name=“linux”, os.arch=“i386”.
INFO [SystemInfo ] [14:06:03,610]: Validating native library “ignition-x86”…
WARN [SystemInfo ] [14:06:03,610]: Could not validate native library.
INFO [SystemInfo ] [14:06:03,611]: Native library “ignition-x86” could not be loaded, will try another if available
ERROR [EnterCDKeyPage ] [14:06:03,611]: Error creating ActivationRequest.
java.lang.Exception: Native library was not successfully loaded, cannot get system ID.
I cannot find a file on the server with the name ignition-x86, also looks strange since this is a 64-bit system…
A re-install did not fix the problem.
[attachment=0]wrapper.log[/attachment]