Is that script library in your gateway scripting project? Expression tags using runScript(), and any tags' event scripts, can only use scripts in the GSP. If that isn't configured, it simply won't work.
If you open the tag for editing in the designer, the tag diagnostics button (upper right) will probably give you more detail on that error.
Since tags aren't a project resource, a specific project must be identified as the gateway scripting project. See this portion of the manual: Project Library | Ignition User Manual
Then the tag will know how to get to the project library for the function that you are calling.