Failed to connect to the Wrapper at port 32,000. Cause: java.net.ConnectException: Connection timed out: connect

Ignition
1

Installed first time ignition on my system (windows 10) and getting below error =
Failed to connect to the Wrapper at port 32,000. Cause: java.net.ConnectException: Connection timed out: connect

See below wrapperm.log

STATUS | wrapperm | 2020/10/21 22:16:08 | Ignition service installed.
STATUS | wrapperm | 2020/10/21 22:16:08 | Starting the Ignition service…
STATUS | wrapper | 2020/10/21 22:16:08 | --> Wrapper Started as Service
STATUS | wrapper | 2020/10/21 22:16:08 | Java Service Wrapper Standard Edition 64-bit 3.5.42
STATUS | wrapper | 2020/10/21 22:16:08 | Copyright © 1999-2020 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2020/10/21 22:16:08 | http://wrapper.tanukisoftware.com
STATUS | wrapper | 2020/10/21 22:16:08 | Licensed to Inductive Automation for Inductive Automation
STATUS | wrapper | 2020/10/21 22:16:08 |
STATUS | wrapper | 2020/10/21 22:16:09 | Launching a JVM…
INFO | jvm 1 | 2020/10/21 22:16:10 | WrapperManager: Initializing…
INFO | wrapperm | 2020/10/21 22:16:13 | Waiting to start…
INFO | wrapperm | 2020/10/21 22:16:18 | Waiting to start…
INFO | wrapperm | 2020/10/21 22:16:23 | Waiting to start…
INFO | wrapperm | 2020/10/21 22:16:28 | Waiting to start…
INFO | jvm 1 | 2020/10/21 22:16:31 | WrapperManager Error: Failed to connect to the Wrapper at port 32,000. Cause: java.net.ConnectException: Connection timed out: connect
INFO | jvm 1 | 2020/10/21 22:16:31 | WrapperManager Error: Exiting JVM…
ERROR | wrapper | 2020/10/21 22:16:32 | JVM exited while loading the application.
INFO | wrapperm | 2020/10/21 22:16:33 | Waiting to start…
STATUS | wrapper | 2020/10/21 22:16:37 | Reloading Wrapper configuration…
STATUS | wrapper | 2020/10/21 22:16:38 | Launching a JVM…
INFO | wrapperm | 2020/10/21 22:16:38 | Waiting to start…
INFO | jvm 2 | 2020/10/21 22:16:38 | WrapperManager: Initializing…
INFO | wrapperm | 2020/10/21 22:16:43 | Waiting to start…
INFO | wrapperm | 2020/10/21 22:16:48 | Waiting to start…
INFO | wrapperm | 2020/10/21 22:16:53 | Waiting to start…
INFO | wrapperm | 2020/10/21 22:16:58 | Waiting to start…
INFO | jvm 2 | 2020/10/21 22:16:59 | WrapperManager Error: Failed to connect to the Wrapper at port 32,000. Cause: java.net.ConnectException: Connection timed out: connect
INFO | jvm 2 | 2020/10/21 22:16:59 | WrapperManager Error: Exiting JVM…

2

I have never seen this before, but if I had to guess I’d say you already have some other software running on port 32000. Can you check if that’s the case? Run something like netstat -a from a command prompt and see if anything is using that port.

3

Hi Kevin,
Issue resolved after open ports 3100 and 3200 in the firewall. Anyway thanks for the quick response.

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4

Hi Neha, why did you open ports 3200 and 3100 when error was for 32,000? I am facing same error as you have originally posted.

5

Hi Kevin, have you seen this issue since this post? I am currently getting this error when trying to start the Ignition Gateway service.