Failing to open designer for new project

Ignition
1

I'm having an issue getting the designer to open up on a new project. I found the gateway no problem and when I click open designer it starts to download but then fails part of the way through. I'll paste a screenshot of the log below. It's a checksum error. But the file it references isn't always the same. It seems like its failing at different points, which leads me to believe it could be network related. I am accessing a server in another state, so I suspect it's related to our company's network security/vpn

I'm on Designer 1.1.44 and Ignition 8.1.44

Any suggestions?

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2

Whenever this issue or one like it pops up it's basically always this. You need to get your IT involved, there's not much we can do to help.

3

I suspected as much. Thanks for the confirmation!

4

I find this help page to be helpful for directing IT people what ports I need to have opened.

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