Gateway back error

I am strying to restore Ignition gateway backup file to my laptop.
I select gateway backup file and tick "Override Gateway Name" and key in Gateway name on my laptop .

Then I click "Restore".

I got below , error is "Please choose a *.gwbk file.", but I already selected the backup file .

This is not my first time to restore a gateay, I done this successfully but stuck this time, not sure which step I am missing.

Your filename doesn't end in .gwbk.

But if you check my screenshot, the file is end in .gwbk.

I don’t see the difference .

But not on the bottom screen shot. For some reason.

I select the file and click restore, it jump to the second screen.

I'm out of ideas. Looks like a bug. What version is this?

Edit: Actually, try changing the filename to end in .zip and open that outside Ignition. (Gateway backups are ZIP files.) The file structure itself might be corrupted.

3 Likes

Tried your advice , change it to zip file and try to unzip it and I got message file corrupted.
It works fine when I backup a new file and restore it.

Thanks for your help