Gateway not Starting - Unable to execute Java command. The system cannot find the file specified. (0x2)

Ignition
1

Have been running this ignition gateway for a couple of years now and encountered this issue today with the gateway not starting even after rebooting server (reboot took place around 15:30 today 5/10/2021). Everything was working fine as of 14:00 or so. Server is not managed by our IT and I checked with the handful of individuals that have access to the machine and no changes have been made to the server.

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image998×117 6.1 KB

Followed these 2 other posts, but still having issues

  • Have not downgraded ignition
  • have not upgrade java
  • have not restored backup
  • Don’t see EMET installed
  • don’t have a runtime directory within lib directory nor do I have a jre-win.zip or exe anywhere in lib directory

http://forum.inductiveautomation.com/t/gateway-not-starting/31217
https://support.inductiveautomation.com/hc/en-us/articles/360047175452-Ignition-service-will-not-start-giving-NET-HELPMSG-3547-or-Windows-Services-showing-service-specific-error-code-1

Service will not start via services list either.

Wrapper file output
wrapper.txt (2.6 MB)

Config file
ignition.txt (8.7 KB)

2

Actually on reboot prompted an update from windows. Looks like this is the new build. Noticed the log doesn’t show that error before the reboot.

https://support.microsoft.com/en-us/topic/april-13-2021-kb5001342-os-build-17763-1879-52e9180d-0cd3-4ab9-8a35-514c07ea9e08

3

Have you looked in the folder from your config file to see if java.exe is there?

Based on this entry in your config:

wrapper.java.command=C:/Program Files/Java/jdk1.8.0_201/jre/bin/java.exe

The version is spelled out in the config file, so any change to java would have broken that path.

4

Thanks a ton! that was the issue

5

Which means Java was upgraded.

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