Gateway Restore doesn't apply until resetting service

Ignition Early Access
1

When I restore the gateway, the gateway doesn’t update to the new backup until I manually reset the ignition services.
This happen a lot lately in the different versions of in 8.1

2

How are you restoring the backup?

3

Of course from the backup and restore page in the gateway

image
image1678×786 46.1 KB

when this happens the restarting time of ignition take very fast. In normal case it should take about 30s but in this case it take 6s

4

Okay, so is the gateway restarting when you click “Restore”, and then you still see the same thing until a manual service restart? Or is nothing happening at all?

5

Can you upload logs after this happens?

6

I see the restarting logo of ignition like as usual but it finish very fast

7

Restoring a backup just places the upload file in the base $IGNITION dir with a prefix like __restore_ or __restore_disabled_… I wonder if this is happening or if there’s some file permissions error or something that prevents the restart from seeing or reading it.

8

Sure you mean this:
wrapper.log (1.2 MB)

I delete the old logs and start ignition, The first restore happened to work but the second one show that bug.

9

system_logs.idb (1.2 MB)

10

Hmm, it’s failing but I don’t have information about why because the delete method being used is silent :confused:

INFO   | jvm 2    | 2022/03/30 18:17:50 | I [c.i.i.g.u.BackupRestoreDelegate] [13:47:50]: Starting restore procedure, writing upload to disk... 
INFO   | jvm 2    | 2022/03/30 18:17:54 | W [c.i.i.g.u.BackupRestoreDelegate] [13:47:54]: Restore failed: Failed to delete the data/projects directory. This may result in incorrect project overwrites and merges 
INFO   | jvm 2    | 2022/03/30 18:17:54 | com.inductiveautomation.ignition.gateway.util.BackupRestoreDelegate$ProjectBackupException: Failed to delete the data/projects directory. This may result in incorrect project overwrites and merges
INFO   | jvm 2    | 2022/03/30 18:17:54 | 	at com.inductiveautomation.ignition.gateway.util.BackupRestoreDelegate.backupProjectData(BackupRestoreDelegate.java:590)
INFO   | jvm 2    | 2022/03/30 18:17:54 | 	at com.inductiveautomation.ignition.gateway.util.BackupRestoreDelegate.restore(BackupRestoreDelegate.java:229)