Gateway restore issue: Error writing to restore file: Stream Closed

I’m having trouble restoring a .gwbk file and I am hoping I haven’t missed it anywhere in these forums.

I am running Ignition 7.8 and need to restore a customer’s gateway on my local machine to make some updates.

I am getting the following error when I try to restore from the gateway webpage. I apologize in advance if this is a simple thing that I am overlooking.

There might be more detail in the wrapper log. Stream closed could be either a flaw in the browser upload task or in the save to disk task.

A coworker of mine was able to restore it no problem. I am fairly new to Ignition and not quite sure where to find the wrapper.

The wrapper log files are in the logs folder within the installation folder. On Windows, this would typically be in C:\Program Files\Inductive Automation\Ignition\logs.

1 Like