We have a user trying to login to the project in the Ignition Gateway Client. We also given access to that user. He gets an error Message Error during login and the Details:
GatewayException: read timed out caused by SocketTimeoutException: Read timed out.
We have same project setup to our other region and for that other region project user is able to login successfully.
I have programmatically increase the Read timed out from 300000 to 6000000 but user is getting the same error exception after 1 min only.
Kindly help me to resolve this issue. I am attaching the error screen shot here.