Getting a Designer version compatibility error

Ignition
1

I am getting a compatibility error when trying to launch my designers. I was using it just fine and then I reset my laptop, when it booted back up i went to continue working as usual and got this error. Nothing has changed in the 2 minutes it took me to reset my pc. I cleared both ignition and java caches and even tried to redownload designer launcher.

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2

Did you clear the client cache? Not sure if that’s what you meant by “Ignition” cache. Also, per the article, did you clear them for all users?

https://support.inductiveautomation.com/hc/en-us/articles/360047596071-How-to-Clear-Client-ignition-Cache-and-Java-Cache#:~:text=The%20.,ignition%20folder.

2 Likes
3

yeah i forgot to clear local host and that was the solve!

thanks!

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