Ignition 8.1. Currently have three reports that email daily. Up until recently everything has been fine. Now when the reports go out, there will be three additional reports that send three hours later and are blank. They all say Ignition Report Module Trail. The only changes on my end was renaming two of the reports. Steps I have taking: Restart gateway, disable and reenable report schedule, renaming reports back. These might work for a day or so then the blank reports email again. The only thing I see in the logs was the attempt to email the previous named reports. Which is why I renamed them back and restarted the gateway in case something was cached.
If it says trial, and the genuine report comes from a report that is licensed, has someone restored a gateway backup somewhere else on the network?
3 Likes
This is what I did years ago accidentally when I was dev'ing on a local gateway backup. I didn't realise there were reports configured to auto email out, and the customer was getting these blank reports. Was a bit embarrassing!
Thanks guys. I’ll check it out in the morning and post what I find out.