Help with an error message

Hi,

How do I get more information about an error like this? Every time I navigate to this page, I get this error message, but it doesn’t give me any useful information to track down the cause of it. I have not set any security levels on this fresh project.

error

I get a similar message in Designer preview mode, but the Details tab is grayed out.

error 2

Thank you,
Ali

i suspect this has nothing to do with security on the project, and has everything to do with the security on the tag. Tags have their own security (since they’re available across projects and even Gateways), and that is where you should be looking.


In your session, something is attempting to write to the PUMP PSI tag, but the user of the session does not have the required permissions. This is common when a project has a tag write configured and working during “design time” but such a write could fail in a running session because the user might not have the necessary permissions - or there could be no user at all if the project does not require authentication.

Thank you. I don’t remember setting any tag securities when I created the tags but I will check. The Pump PSI the error references is actually a folder that contains multiple tags. Is there an error log that contains information about the specific tag that’s causing the problem? I thought the information would be included in the Details tab of the error, but as you can see it’s grayed out.

That could be part of the error: it seems like something is trying to write a value to a tag folder instead of a tag. I would use the Find/Replace tool to look through the Perspective Views to determine where that folder might be supplied in place of a valid tag.