How to clear dead alarms from Alarm Journal

[Simen_Minerd]

I deleted some alarm tags when they were active, now the alarm journal show them active all the time.
Does anybody know how to reset these alarms?

[zacht]

Maybe:

Can't Clear Changed Alarm

Ack mode is set to manual, but when the footer is enabled, the Acknowledge button is grayed out. I had a conversation with Support. They suggested I stop the gateway, delete %Install Directory%/data/alarms_######, then restart the gateway. I’ll try that next weekend and see if it helps. [image]

That process worked for me on a similar sounding but slightly different problem.

[Simen_Minerd]

Thanks,
I will try it when I got a chance