HttpResponseException: 500 Internal Server Error

Dear,

When upgrading the license to the system will throw the following error when starting a project

Error launching aplication:
HttpResponseException: 500: Internal Server Error

windows server 2008
Ignition 7.2.8
Java 1.6.0_26

Take a look at your system logs in the Gateway to see what the error was.

log attached
wrapper.log (272 KB)

It looks like your internal settings database may be corrupted. I’d call into support if you can and they’ll help you try and restore from an autobackup.

The project was rescued. but installing the license again happen again?

Contact your support rep if that process lost your license. They can reset the activation for you.