I can ping IP address and connect to the device webpage but TCP driver "connection timed out"

I have an RFID reader that works over TCP port 10001. I can connect to the devices webpage from the Ignition server, I can ping the device, but I cannot get the TCP driver to make a successful connection(I get the error connection timed out).

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Any ideas about what might be holding everything up?

Hmmm... if you can ping it from the Ignition server and also open it's webpage, that at least means you're in the same subnet or you have some routing set up to allow this. This suggests to me that it may be a port issue, either 10001 is already in use or possibly a firewall blocking outgoing/incoming ports 10001.