Open the project properties, go to the Permissions tab, and make sure that “Alarm Management” is enabled for your role.


thank you very much.the problem solved.

I understand this is an old tread... I have done the above, then added that role to mine and others accts, saved the project , closed the client viewer, and upon opening again i still cant ack alarms without the same error message ... thoughts ? Im running ver 8.1.19
